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Operational planning

Operational planning of the project includes - back of the house and some guest service areas. The objective of this exercise is to have maximum synergy between all the operational areas. This allows for the project to achieve efficient and economical working with long term success.

Back of the House of a project refers to the areas that guests do not directly interact with but are essentially required for the efficient functioning of the project. For eg. Kitchen, laundry, etc.

Guest service areas refer to the common areas guests move in and directly interact with but are serviced by the staff of the establishment. For eg. Bar, Restaurant, Front office, etc.

Coordination with various consultants such as architect team, MEP consultant, PMC consultant, etc. as required for the prepared area plans. By participating in the planning process PMHC ensures that the design intent can be implemented smoothly throughout the life cycle of the project and best results are achieved.

Preparation of detailed layout plans for placement of equipment, furniture, racks, etc. The layout for the whole project is prepared based on the CAD drawings as supplied by the architect and the same are used as the basis to plan for all the necessary pieces of equipment, etc. as needed

Once the architectural drawings are finalised Schematic Drawings for all back of the house and operational areas are drawn up taking into consideration various features and facilities of the project. Broadly the areas include as follows :-

Back of the House areas –

  • Kitchens (Main, speciality, All day dining and satellite)
  • Prep Kitchens
  • Receiving area
  • Security
  • Laundry
  • Main Store
  • House Keeping
  • Uniform Issue
  • Floor Pantries
  • Staff Facilities
  • HR Offices
  • Admin and Executive Offices
  • Dispense Bar
  • Room Service
  • Garbage Disposal
  • Gas Bank
  • Banquet Store etc.

Operational Areas –

  • Bar
  • Liquor Store
  • Display Kitchens
  • Buffets
  • Executive offices
  • Tea & coffee lounge
  • Restaurant